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Leads Customer Success Representatives, plans workloads, monitors service levels, resolves escalations, manages customer issues, and drives team performance. Responsibilities include training, coaching, hiring support, culture building, KPI management, process improvement, credit memo approvals, and collaboration with customers, Sales, Operations, Talent Acquisition, and HR.

Leads corporate accounting for monthly close, financial reporting, external audits, internal controls, and US GAAP compliance. Manages accounting systems including JDE, FloQast, OneStream, and Hubble; oversees reconciliations, variance analysis, audit coordination, control remediation, and process improvements. Leads, coaches, and develops Staff and Senior Accountants while partnering with Finance, Tax, FP&A, Internal Controls, and regional teams.

Serves as the primary HR partner for a manufacturing facility, supporting employee relations, recruiting, workforce planning, onboarding, compliance, engagement, and HR administration. Coaches leaders, manages employee concerns, maintains HR records, conducts compliance audits, analyzes workforce metrics, and recommends improvements to staffing, retention, and employee experience. The role also supports training, change management, leave administration, and organizational initiatives.

Manage pro sales across the DFW territory by increasing special-order window sales, developing customer relationships, preparing quotes, managing orders, and providing after-sale service. Conduct customer meetings, jobsite visits, product demonstrations, and sales training. Track activity through CRM and reporting tools, resolve customer issues, monitor competitive conditions, and provide feedback to sales leadership. The role requires more than 50% overnight travel throughout the Midwest.

Manages sales growth across Oklahoma, Arkansas, Missouri, and Kansas through account development, forecasting, market analysis, sales planning, customer engagement, pricing recommendations, problem resolution, and sales administration. The role requires direct sales experience, building-products industry knowledge, strong negotiation and communication skills, CRM proficiency, and travel exceeding 75% within the assigned territory.

Manages inside sales and customer support from quoting through delivery for metal building systems, roofing, and components. Responsibilities include interpreting project requirements, preparing estimates and contracts, entering and coordinating orders, liaising with technical, manufacturing, and delivery teams, resolving post-delivery issues, maintaining customer relationships, ensuring pricing compliance, and reporting competitive market information.

Manages consumer warranty claims from intake through resolution, validating claim information, coordinating technicians and vendors, preparing work orders and settlements, and ensuring timely, cost-effective outcomes. The role communicates with customers, researches root causes, documents activity in CRM systems, analyzes claim trends, and supports corrective actions and service-quality improvements.

Designs structural metal building systems that meet code, manufacturing, customer, and schedule requirements. Independently manages moderately complex projects, prepares design packages, reviews drawings and material lists, coordinates with drafting, estimating, and manufacturing teams, and resolves design challenges. The role also involves optimizing designs for cost and erection efficiency, mentoring junior engineers, applying structural software and industry standards, and pursuing EIT and PE credentials.

Drives profitable sales growth and customer retention across an assigned territory. Develops market plans, identifies leads, prepares estimates and quotes for metal building and roofing products, interprets project specifications, closes sales, and maintains customer relationships. Coordinates with internal teams, reports competitive intelligence, ensures pricing compliance, and supports a positive customer experience. The role requires 50–70% travel within the assigned market.

Drive profitable sales growth and customer retention across an assigned territory. Develop market plans, identify leads, understand customer needs, prepare estimates and project specifications, sell metal building and roofing systems, close quotes, maintain customer relationships, coordinate with internal teams, and report competitive market information. The role requires substantial travel within the assigned market and knowledge of construction-related products and processes.