As a Technical Support Engineer, you will provide exceptional client support, maintain support infrastructure, optimize processes, and resolve client issues. Responsibilities include acting as a subject matter expert, analyzing internal alerts, and collaborating with product development teams to ensure operational readiness.

Akoya is seeking passionate and creative individuals for various roles within their API-based network that enhances the secure sharing of financial data. The team enjoys a collaborative and innovative environment, aiming to attract talent interested in fintech and data aggregation.

Join Akoya as a Customer Success Manager and be responsible for growing the ecosystem of a data access network. Work collaboratively with various teams to ensure customers derive value from the platform and renew their relationships with us. Enhance customer experiences through product UX and API design.