Top Tech Jobs & Startup Jobs

Own the end-to-end Integrated Payables product, including invoice capture, OCR, approvals, payment execution, vendor enrollment, accounting integrations, and reconciliation. Manage the product vision, backlog, user stories, acceptance criteria, releases, dependencies, and delivery risks while partnering closely with engineering, banks, processors, and customers. Drive Agile ceremonies, user acceptance testing, release readiness, and metrics that improve payment automation, card adoption, and bank commitments.

Supports commercial card and accounts payable clients through phone and ticket-based assistance. Resolves common card operations issues, researches transactions, documents support activity, maintains client records, prepares onboarding and QBR materials, and escalates complex processor or compliance matters. The role also helps develop support workflows and keeps clients informed about product and payment network changes, with a growth path toward Customer Success Manager.

Owns day-to-day compliance and risk operations across SOC and PCI audits, privacy regulations, BSA/AML/OFAC oversight, monitoring, testing, risk assessments, documentation, and remediation. Coordinates auditors, bank partners, control owners, and internal stakeholders while maintaining policies, evidence, compliance reporting, and audit readiness.

Lead a hands-on application support team for a GCP-hosted payments platform. Own complex incident triage, root-cause analysis, monitoring, alerting, observability, post-incident reviews, and banking client escalations. Build Python and Bash automation, internal support tools, dashboards, and runbooks while investigating MySQL production data and microservice failures. Mentor junior analysts, define support processes and SLAs, coordinate global coverage, and partner with engineering and product to improve system supportability.