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Lead customer success for strategic electric utility accounts across the United States. Manage a team of Customer Value Architects and Forward Deployed Engineers while overseeing enterprise software deployments from pilot through long-term value realization. Advise utility executives, establish ROI and governance frameworks, guide adoption, oversee technical workstreams, manage escalations, and collaborate with Sales, Product, and Engineering on roadmap improvements and expansion opportunities.

Leads customer success for strategic electric utility accounts, managing a team of Customer Value Architects and Forward Deployed Engineers. Oversees enterprise software deployments from pilots through long-term adoption and value realization, advises utility executives, establishes ROI frameworks and governance, manages technical workstreams, and partners with Sales, Product, and Engineering on adoption, risk mitigation, and expansion.

Leads customer success for strategic electric utility accounts, managing a team of Customer Value Architects and Forward Deployed Engineers. Oversees enterprise software deployments from pilot through long-term value realization, advises utility executives, drives adoption and ROI, manages technical workstreams, establishes project governance, and identifies expansion opportunities. Partners with Sales, Product, and Engineering to mitigate risks and improve the platform roadmap.

Lead customer success for strategic electric utility accounts, managing 4–5 technical team members and overseeing enterprise software deployments from pilot through long-term adoption. Advise utility executives, establish ROI frameworks, guide digital twin workflow integration, manage technical workstreams, and ensure measurable customer outcomes. Partner with Sales, Product, and Engineering on roadmap feedback, implementation risks, and expansion opportunities while maintaining executive governance and communication.

Leads customer success for strategic electric utility accounts, overseeing enterprise software deployments from pilots through long-term adoption and value realization. Manages a team of Customer Value Architects and Forward Deployed Engineers, advises utility executives, establishes ROI and governance frameworks, oversees technical workstreams, and partners with Sales, Product, and Engineering on implementation, risk mitigation, roadmap feedback, and expansion opportunities.

Leads an enterprise Account Executive team across a U.S. region, owning pipeline, revenue, forecasting, account planning, sales processes, onboarding, coaching, and growth targets. Supports strategic customer deals, partners with marketing on account-based campaigns, builds utility-industry relationships, and represents Neara at customer sites and industry events. The role also develops user groups and customer feedback loops to inform product direction.

Generate outbound pipeline and support enterprise sales for a technical B2B SaaS product. Partner with Enterprise AEs across the sales cycle, run discovery, craft value-based messaging, manage multi-stakeholder deals, deliver presentations and RFPs, and translate technical features into measurable business impact.