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Supervise and train a unit of claims professionals handling medical-only and non-complex indemnity workers' compensation claims. Ensure completion and application of medical and indemnity training, manage workflow and compliance with laws and policies, oversee reserves and payments, drive timely claim closures and cost containment, handle escalations, and develop team members while coordinating with internal and external partners.

The Business Systems Analyst 2 translates business needs into technical solutions, manages business systems, analyzes workflows, supports project implementation, and ensures compliance with regulations while enhancing productivity.

Lead design and delivery of scalable, secure software across on-premises, hybrid, and cloud environments using C#, .NET, and React. Architect microservices and APIs, manage CI/CD and containerization, mentor engineers, collaborate with architecture and DevOps teams, ensure compliance, and drive cloud migration and performance optimization.

Lead design, architecture, development, and delivery of enterprise software across on-premises, hybrid, and cloud environments using C#, .NET, and React. Build microservices and APIs, implement CI/CD and containerization, mentor engineers, ensure security/compliance, and collaborate on cloud migration and performance monitoring.

Lead design, deployment, optimization, security, and governance of SQL Server databases on-premises and in Azure. Drive migrations, high-availability, backup/recovery, monitoring, automation, and compliance (GDPR/HIPAA/SOC). Mentor junior DBAs and collaborate with stakeholders to align secure, governed database solutions with business needs.

Lead design, architecture, and implementation of scalable, secure software across on‑premises, hybrid, and cloud environments using C#, .NET, and React. Architect microservices, APIs, and cloud‑native solutions; implement CI/CD and IaC; mentor engineers; collaborate with architecture, DevOps, and stakeholders; ensure compliance, security, performance, and test traceability; and support cloud migrations and monitoring.

Perform final premium audits for workers compensation policies after on-the-job training: review portal documentation, verify payroll and classification codes, research Bureau/state rules, summarize findings in company systems, coordinate with underwriting and stakeholders, and forward complex issues to supervisors or resolution teams.

Perform final premium audits for workers compensation policies by reviewing payroll and classification codes, researching Bureau/state rules, communicating with policyholders/agents, preparing audit worksheets and summaries, processing audit transactions, and escalating unusual items to supervisors.

Supports workers' compensation claims administration by preparing and serving documentation, prioritizing diary tasks, generating new claim notifications, securing wage info, scheduling medical evaluations and vendors, submitting internal service requests, and providing ancillary support such as reception coverage. Escalates issues to management and follows regulations and company guidelines.

Provide administrative support for workers' compensation claims: prepare and serve litigation documentation, manage diaries and correspondence, schedule medical and vendor services, process internal service requests, and cover reception as needed.