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Manages personal injury case files from intake through closure under attorney supervision. Responsibilities include communicating with clients, attorneys, insurance carriers, and medical providers; ordering medical records; obtaining liability and injury documentation; maintaining organized files; preparing settlement demands and correspondence; and presenting case synopses. Requires strong organization, communication, writing, multitasking, computer, and database skills.

Manage personal injury case files from intake through closing under attorney supervision. Responsibilities include communicating with clients, insurers, healthcare providers, and attorneys; obtaining medical records and supporting documents; maintaining organized files; preparing settlement demands; presenting case synopses; and coordinating deadlines across multiple cases.

Manage personal injury case files from intake through closing under attorney supervision. Communicate with clients, attorneys, insurance carriers, and healthcare providers; obtain medical records, balances, liability documents, and other case materials; maintain organized files; prepare settlement demands and supporting documentation; and present case synopses when needed.

Manages personal injury case files from intake through closing under attorney supervision. Responsibilities include communicating with clients, insurance carriers, healthcare providers, and attorneys; ordering medical records; obtaining supporting documents; maintaining organized files; preparing settlement demands; and presenting case synopses. The role requires strong organization, writing, communication, multitasking, attention to detail, and proficiency with Microsoft Office and databases.

Supports attorneys and case managers by organizing client files, processing records requests, preparing legal correspondence and demand packages, mailing documents, and performing general office duties. The role requires strong organization, communication, writing, multitasking, computer proficiency, and attention to detail in a fast-paced, on-site law firm environment.

Provides frontline Salesforce service desk support through phone, email, chat, and ticketing. Troubleshoots issues, documents resolutions in Freshservice, escalates complex problems, maintains knowledge articles, supports user training, monitors service KPIs, and collaborates with Salesforce administrators, developers, and IT teams. The role also requires familiarity with Active Directory, Microsoft Office 365, networking, Salesforce configuration, and flexible scheduling.

Handles high-volume personal injury pre-litigation matters, primarily automotive general liability cases. Responsibilities include guiding clients, drafting legal documents, obtaining liability approvals, preparing demand packages, negotiating settlements, managing releases, conducting recorded statements and EUOs, and supervising 6–10 case managers while maintaining compliance and performance KPIs.

Supports attorneys with legal and administrative tasks, including scheduling hearings and deadlines, organizing case files and evidence, maintaining pleadings and discovery indexes, drafting and proofreading legal documents, researching laws and regulations, managing billing, and coordinating with clients and witnesses. The role requires strong organization, communication, attention to detail, litigation-document knowledge, and proficiency with Microsoft Office and databases.

Handle plaintiff-side personal injury litigation involving primarily catastrophic motor vehicle accidents. Responsibilities include managing cases, drafting pleadings and discovery, guiding clients, working with expert witnesses, and preparing for depositions, mediations, hearings, court appearances, and trials.

Supports attorneys with legal and administrative tasks, including scheduling hearings and deadlines, organizing case files and evidence, maintaining pleadings and discovery indexes, drafting and proofreading legal documents, researching laws and regulations, managing client billing, coordinating with clients and witnesses, and maintaining paper and electronic filing systems.