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Lead end-to-end execution of strategic technology partnerships: scope integrations, run technical working sessions, track delivery milestones, support CEO-level accounts, qualify inbound opportunities, and drive adoption and influenced pipeline through close collaboration with product, engineering, and go-to-market teams.

Lead improvement of infrastructure automation, reliability, and security. Implement IaC, CI/CD, monitoring, zero-touch provisioning, incident and release practices. Mentor teams, participate on-call, prototype new technologies, and drive resiliency and operational excellence.

Lead a strategic product area in DigiCert's DNS and digital trust portfolio. Define vision, roadmap, and requirements for trusted discovery, policy enforcement, and agentic infrastructure. Partner with engineering, security, cloud teams, and customers to deliver API-first, cloud-native services. Use telemetry, experimentation, and AI-assisted tools to validate use cases, track success metrics, and drive GTM activities including launches, pricing, and adoption. Prioritize security, privacy, compliance, performance, reliability, and operational resilience.

Generate and qualify enterprise leads through inbound and outbound outreach (email, phone, social). Work with Account Executives to build pipeline, engage IT and C-level contacts, learn DigiCert solutions, collaborate with marketing, and meet onboarding and SDR Academy milestones within six months.

Own and grow corporate accounts by selling DigiCert solutions, driving cross-sell/up-sell, closing multi-year subscription SaaS deals, building executive relationships, forecasting and documenting activity in Salesforce, and using disciplined account planning to increase penetration and customer satisfaction.

The Product Manager will advance the Trust Lifecycle Manager platform by integrating with cloud services, driving technical execution, and collaborating cross-functionally to create customer-facing capabilities.

The Principal Product Manager will own partner platform requirements, leading strategy, execution, and cross-functional collaboration while ensuring the platform meets the distinct needs of partners and fosters platform integration opportunities.

Lead strategy, design, and daily operations of DigiCert's PKI and CA infrastructure. Ensure availability, security, compliance (WebTrust, CA/B Forum), HSM administration and key ceremonies, drive automation, manage audits and policies (CPS/CP), define DR/BCP for HSMs, mentor distributed PKI teams, and serve as SME and escalation point for complex PKI incidents.

Serve as a trusted technical advisor for high-value enterprise customers, providing proactive, high-touch support across DigiCert products. Troubleshoot PKI/digital security issues, manage SLAs, conduct business reviews, deliver product training, identify growth opportunities, and advocate customer needs to engineering and product teams to maximize product value and minimize customer risk.

Generate and qualify enterprise leads via inbound and outbound outreach (~80 touches/day). Engage IT and C-level contacts, learn DigiCert solutions, collaborate with AEs and marketing, and nurture prospects to build pipeline.