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Provides post-sale customer service and support through phone, online chat, text, or walk-in service channels. Handles routine and moderately complex customer inquiries, analyzes and resolves issues, and coordinates with production and distribution departments regarding customer orders. Works under moderate supervision and communicates information requiring explanation or interpretation.

Make high-volume inbound/outbound calls to engage consumers, identify needs, provide consultative solutions, support Convatec product sampling and campaigns, capture sales, manage customer data, meet sales and efficiency targets, and share consumer insights with the marketing team.

Manages an assigned geographic territory by selling medical services to healthcare facilities, maintaining client relationships, acquiring new accounts through cold calling, and coordinating with internal staff and manufacturers. Responsibilities include territory planning, budget and documentation management, insurance communication, competitor analysis, compliance training, and frequent travel, including overnight stays when needed.

Manages a West Michigan territory by promoting and selling medical services to healthcare facilities, maintaining existing client relationships, and developing new accounts through cold calling. Responsibilities include territory routing, field and office collaboration, budget and documentation management, Medicare information coordination, competitor analysis, insurance opportunity assessment, manufacturer collaboration, and completion of required DME certifications. Travel and overnight stays within the territory are required.

Provides routine post-sale customer service and support, including handling inquiries, analyzing and resolving customer issues, coordinating with production and distribution teams, and supporting order-related or walk-in service needs. Works under moderate supervision, follows established procedures, and communicates information requiring basic explanation or interpretation.

Provides post-sale technical and non-technical customer support through phone, online chat, text, or walk-in service centers. Resolves customer issues, handles complex inquiries, coordinates customer orders with production and distribution teams, supports returns or repairs, and may train lower-level employees. The role requires broad operational knowledge, independent judgment, and analysis of non-routine problems.

Provides post-sale customer service and support through phone, online chat, text, or walk-in facilities. Responsibilities may include handling routine inquiries, analyzing and resolving customer issues, coordinating with production and distribution teams on orders, and communicating information requiring explanation. The role works under moderate supervision and follows established procedures, with occasional interpretation or deviation from standard processes.

Manage FlexiSeal sales across North England and Scotland by delivering growth targets, developing healthcare customer relationships, identifying new business, and expanding product access. The role owns territory strategies, account plans, pricing and tender activities, budgets, KPIs, and collaboration with internal teams. It requires daily travel across the territory and approximately 20% national travel. Candidates should have a bachelor’s degree or equivalent and 3–5+ years of sales experience, ideally in healthcare or pharmaceuticals.

Designs, develops, and evaluates outcome-based sales training for the Advanced Wound Care business unit. Responsibilities include onboarding, selling-skills development, leadership facilitation, product-launch capability support, CRM and analytics training, needs assessment, learning reinforcement, and stakeholder coordination. The role manages training projects, vendors, timelines, budgets, and regulatory approvals while delivering virtual and in-person programs. It partners with sales, marketing, clinical, regulatory, and corporate training teams to improve field effectiveness.

Lead analytical support for commercial and sales teams to identify growth opportunities, build advanced reporting and tools (Power BI/Tableau, SQL, Excel), track strategic initiatives, support territory optimization and customer segmentation, develop consumer insights, and provide ad-hoc analysis to drive sales force effectiveness and EBITDA goals.