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Lead technical pre-sales for enterprise accounts: present demos, run POCs, design and deploy network architectures, respond to RFPs, and drive product feedback to shape roadmap.

Drive pre-sales technical engagement for Alkira's SaaS networking platform: present demos, lead POCs, design and assist deployments, respond to RFPs, troubleshoot complex enterprise network issues, and feed customer-driven product requirements to Product Management.

Develop and maintain Alkira's web and mobile UIs for the CSX platform using React/Redux. Build scalable, accessible component libraries, improve test coverage, work with REST APIs and Postgres, and participate in CI/CD. Collaborate in a hybrid team environment and deliver enterprise cloud networking features.

Embed with strategic customers to architect, build, and deploy Alkira-based cloud and hybrid network solutions. Lead technical evaluations, run workshops, develop automation (Terraform, APIs, scripting), troubleshoot, and drive adoption and product feedback across Sales, Engineering, and Product.

Own and grow Alkira's partner ecosystem across the Northeast U.S. and Eastern Canada by recruiting, enabling, and co-selling with VARs, GSIs, MSPs, master agents, and cloud providers. Drive partner-sourced pipeline and revenue, manage partner forecasts in CRM/PRM, run enablement and marketing initiatives, and represent Alkira at events. Travel ~50% across the territory and collaborate with direct sales, marketing, and SE teams to expand market presence.

Resolve escalated, high-priority customer networking issues by performing root cause analysis, reproducing and reporting bugs, coordinating with engineering and QA, validating fixes, producing documentation/training, and providing on-call escalation support during off hours.

Partner with sales to demo Alkira's SaaS networking platform, lead POCs, design and troubleshoot large-scale enterprise and hybrid/multi-cloud networks, and translate customer requirements into product feedback and deployment best practices.

Partner-facing solutions architect responsible for partner training, technical enablement, joint solution development, content creation, event participation, competitive intelligence, and cross-functional collaboration to support Alkira and Lumen networking and security solutions.

Build and automate multi-cloud network provisioning using Ansible, Go, and Python. Implement task engines, integrate VNFs, create CLI/tools, extend configuration models, debug production provisioning issues, and participate in on-call rotation. Work hybrid from San Jose twice weekly.