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Performs routine and complex accounting and billing functions for multiple insurance lines. Responsibilities include providing billing information, reconciling accounts and payments, resolving billing issues, supporting customers by phone, following up on delinquent accounts, preparing account analyses, compiling reports, and complying with applicable regulations and company policies.

Manages complex commercial auto total-loss claims from investigation through settlement. Evaluates coverage, liability, compensability, damages, reserves, and settlement authority; negotiates with claimants and external parties; authorizes timely payments; maintains detailed claim files; and may participate in arbitrations, mediations, depositions, or trials.

Processes and organizes claim information, handles moderately complex claims involving coverage questions or recovery potential, and identifies opportunities to improve procedures, efficiency, and costs. Requires knowledge of insurance policies, strong analytical and organizational skills, familiarity with claims processing systems, and effective communication. The role follows a hybrid schedule with four days onsite in Richfield, Ohio, and one remote day.

Manages workers compensation claims from investigation through resolution, evaluating coverage, liability, compensability, damages, reserves, and settlements. Negotiates claims, authorizes payments, maintains detailed files, communicates with insureds and claimants, and may participate in arbitrations, mediations, depositions, or trials. The role requires strong knowledge of property and casualty insurance, claims procedures, applicable regulations, negotiation, and caseload prioritization.

Manage a large inventory of complex California workers' compensation claims, lead investigations, determine liability and coverage, negotiate settlements and reserves within authority, maintain detailed claim files, authorize payments, and potentially coach or supervise staff.

The Regulatory Compliance Supervisor oversees product filing operations, ensures compliance with regulations, manages a team, and optimizes filing processes.