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Designs, implements, and supports enterprise LAN/WAN and AWS cloud network architectures. Provides Tier 3 troubleshooting, leads complex projects, executes changes, optimizes performance and security, documents designs, mentors juniors, and integrates network solutions for AI/ML workloads.

Develop and maintain SQL-based reports, dashboards, and statistical models to support Stop Loss Claims. Analyze large datasets to find trends and anomalies, automate reporting processes, validate and cleanse data, ensure data quality and freshness, and present actionable insights to business leaders. Collaborate with IT and stakeholders to resolve data issues and improve operational efficiency.

Serve as the primary on-site liaison for dental providers to educate on benefits, policies, onboarding, and technology; recruit and expand network participation; analyze provider cost/quality, resolve escalated claims and issues, conduct office reviews and presentations, and support electronic claims adoption and reporting. Requires travel within the market.

Lead and develop a high-performing claims services team supporting Stop Loss & Health Claims. Monitor metrics, manage data intake and claims processing, maintain reporting tools, identify training and process improvements, document procedures, and partner across the organization to ensure accurate, efficient service delivery.

The Testing Analyst executes testing and validation of marketing campaigns across web, mobile, and email channels, and delivers quality testing artifacts in an Agile environment.

Design, implement, and operate GenAI solutions and API infrastructure on AWS. Pilot new GenAI technologies, manage CI/CD and deployment automation, version models across environments, support infrastructure-as-code and DevOps practices, and provide post-production troubleshooting and performance optimization. Lead and mentor agile teams and produce technical design artifacts and integrations.

Lead day-to-day operations and client relationships for the Oklahoma market, managing P&L, contract administration, client retention, staff supervision, compliance, and business growth. Drive service delivery, resolve issues, support benefit design and quality improvement projects, represent the company at events, and report market performance to senior leadership.

Lead day-to-day operations for the Iowa market, managing client relationships, P&L, contract negotiations, staff supervision, compliance, reporting, business growth, and quality improvement initiatives.

Serve as the primary client-facing resource for onboarding new group benefits clients. Collect and validate case materials, update plan, rate, and member data in the system of record, resolve plan design and underwriting issues, coordinate with brokers and internal teams, and ensure accurate, timely implementations for smooth transition to account management.

Lead strategy to optimize financial performance and capital for Sun Life Canadas in-force businesses. Identify, assess and implement reinsurance and capital transactions, run deep-dive profitability analyses, support M&A due diligence, collaborate with actuarial, ALM, risk, tax and external partners, and build a high-performing team to deliver value-enhancing opportunities and improved transparency on P&L and balance sheet drivers.