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Lead Sage X3 ERP implementation projects as the primary client-facing project manager. Manage project plans, schedules, budgets, resources, risks, and stakeholder communication to ensure on-time, on-budget delivery. Facilitate status meetings, resolve issues, handle change requests, and support continuous improvement and client relationship growth. Travel approximately 20% within the U.S.

Lead end-to-end CRM implementations using Creatio and other enterprise CRM platforms: gather requirements, map processes, configure native tools, manage scope/budget, run UAT, train users, and ensure adoption and ongoing client support.

Support planning, coordination, and delivery of small projects and PMO workstreams. Track deliverables, budgets, schedules, and documentation; prepare reports and dashboards; manage stakeholder communications, risks, and change requests; support process improvements and PMO tool data accuracy.

The Associate Systems Engineer supports client environments by troubleshooting, configuring systems, and managing service tickets while ensuring high customer satisfaction.

Serve as a Sage X3 solutions engineer: design, develop and implement ERP functionality, deliver product demos, create solution designs and estimates, lead architecture reviews, coordinate cross-functional teams, and meet financial targets while traveling across North America.

Lead service delivery and client relationships for enterprise Sage X3 ERP clients. Provide program governance, develop SOWs, mentor project teams, manage escalations, measure post-implementation success, identify growth opportunities, and drive continuous improvement of delivery practices while collaborating with sales and practice leadership.

Implement, configure, and support client networking and systems for an MSP environment. Provide level-2 technical support, troubleshoot hardware/software (Mac and Windows), manage backups, EDR remediation, RMM tasks, and update client documentation. Participate in projects, maintain certifications, meet KPIs (MTTR, CSAT, utilization, SLA), and perform occasional onsite work and after-hours support.

Lead implementation and support projects for NetSuite, configure systems, train clients, and ensure successful project execution.

The Account Executive manages the sales cycle for Sage Intacct ERP solutions, focusing on client needs in various sectors such as healthcare and education.

The Senior Client Sales Executive drives revenue growth, manages a sales pipeline, converts clients, expands existing accounts, and collaborates with teams for success plans and demos.