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Assist in the recruitment process by sourcing, screening, and interviewing candidates, while managing application processes and maintaining compliance with EEO standards.

As a Customer Support representative, you will address customer inquiries, provide solutions, and maintain product knowledge to achieve customer satisfaction goals.

As a Bilingual Customer Support representative, you will assist customers via phone, resolving inquiries and providing account solutions while ensuring excellent service and documentation.

The Director of Training and Quality Assurance oversees training and quality programs in a BPO environment, ensuring high customer experience standards, team performance, and client satisfaction. They develop training strategies, lead QA functions, manage client relations, and drive continuous improvement initiatives.