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Own full enterprise sales cycle for large accounts: build pipeline, run MEDDPICC-style qualification, coordinate with sales engineering and customer success, manage procurement/security reviews, forecast accurately, and meet revenue targets selling Chainguard's secure open-source solutions.

Serve as the technical lead for enterprise sales: qualify prospects, run demos, POVs/POCs, respond to RFPs/RFIs, partner with sales and engineering, and secure new logos while growing existing accounts.

The Enterprise Business Development Representative will prospect, qualify leads, and set appointments to support the sales team, focusing on cybersecurity solutions.

The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.

Own and execute global payroll operations and analytics: build pre-payroll audit reporting, run end-to-end US payroll cycles, manage payroll inputs and EIB uploads in Workday, coordinate with global payroll vendors and tax cases (OSV), investigate discrepancies, maintain payroll data, and improve payroll workflows and automation.

Drive territory sales by qualifying leads, evangelizing Chainguard solutions, managing pipeline and CRM, forecasting and exceeding quota, collaborating with product and sales engineering, and traveling to customer sites as needed.

Manage the AMER Technical Support Engineering team owning L2/L3 escalation operations, ticket routing, and handoff quality. Coach and develop engineers, run escalation retrospectives, track escalation health metrics, and partner with engineering on tooling and LLM-assisted automation to improve resolution times and product feedback loops.

Own detection quality, roadmap, and customer experience for Chainguard's shared scanner platform. Improve malware and greyware detection, scale scanning across artifact types, define policy and investigation workflows, and partner with engineering, product security, and GTM to deliver enterprise-ready scanning capabilities.

Work with sales to design technical solutions for startup and midmarket customers. Use MEDDPICC and sales frameworks, advise on Kubernetes, Docker, serverless and cloud platforms (AWS, Azure, GCP), advocate cloud/container security, maintain competitive knowledge, and build long-term customer relationships.

Serve as the primary post-sales contact for enterprise customers, driving onboarding, implementation, adoption, and value realization. Build relationships across stakeholder levels, advocate customer needs internally, coordinate issue resolution with technical teams, deliver training, and work with sales to renew and expand accounts while minimizing churn.