Lead and scale Alethea’s customer success function, including team development, playbook execution, customer health, renewals, expansion, and executive reporting. Personally manage strategic communications and public affairs accounts, advise C-suite stakeholders, lead high-stakes business reviews, and build buyer enablement. Partner cross-functionally with Sales, Marketing, Product, and Engineering while developing early-warning systems and representing customer needs in roadmap decisions.

Own full enterprise sales cycle selling Alethea's intelligence-led Artemis platform to communications, brand, and insights leaders. Identify and pursue net-new opportunities, build multi-threaded executive relationships, develop account and territory plans, translate narrative risk into business value, and meet revenue targets while coordinating with product, analysts, and customer teams.