Manages accounts receivable collections, payment queries, account statements, payment links, credit notes, aged debt monitoring, and payment reconciliation. Supports financial closing and reporting activities, maintains relationships with clients and internal stakeholders, escalates issues, and improves receivables processes while meeting deadlines and service expectations.

Own and grow a focused portfolio of strategic Americas accounts through commercial strategy, account planning, share-of-wallet analysis, renewals, pricing discussions, and expansion opportunities. Build trusted relationships with senior stakeholders, navigate complex negotiations, collaborate across product, marketing, finance, and connectivity teams, and represent the company at industry events. Use AI tools and data analysis to generate account insights and inform strategic decisions in a remote-first environment.

The Regional Manager oversees client technical solutions, leading a team to implement strategies that enhance client satisfaction, standardize processes, and drive growth while leveraging data for performance management.