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Drives resort revenue and market share by developing corporate group and individual business travel accounts. Responsibilities include prospecting, outside sales, networking, client entertainment, account management, property tours, proposals, contract negotiation, and closing business. The manager maintains sales records in Delphi, builds corporate relationships, supports team members, collaborates with resort departments, and represents the property at industry events. Regional and occasional national travel, along with some evening, weekend, and holiday work, is required.

Leads the hotel's HR strategy and operations, including talent acquisition, workforce planning, onboarding, training, performance management, succession planning, employee relations, labor compliance, HR policies, budgeting, engagement, and retention. Supports the property's transformation by building a high-performing team and employee culture aligned with Hilton's hospitality values.

Leads hotel group sales strategy and commercial performance across rooms, catering, and events. Develops pricing and revenue strategies using performance data, demand forecasts, and competitive insights. Builds relationships with Hilton Worldwide Sales, convention bureaus, travel partners, and key clients. Facilitates business reviews, supports site visits and pre-convention meetings, and contributes to annual and long-range commercial planning.

Provides administrative support for hotel sales operations, including data entry, invoicing, Salesforce tracking, documentation, reporting, lead generation, prospect research, discovery calls, relationship building, and support for customer engagement events and departmental projects.

Oversee all financial operations for the hotel, including financial strategy, budgeting, forecasting, reporting, compliance, transaction approvals, and asset protection. Advise hotel leadership and ownership using financial insights to improve profitability and efficiency. Lead team engagement, performance management, professional development, and retention while ensuring adherence to GAAP and accurate financial controls.

Leads group sales for Hilton New York One UN Plaza by developing new business, managing the full sales cycle, negotiating contracts, achieving revenue and room-night goals, analyzing performance, coordinating service delivery, and coaching sales team members.

Supports all hotel finance operations, including financial strategy, budgeting, forecasting, reconciliations, reporting, accounts receivable, credit, night audit, payroll, tax filings, and internal controls. Oversees financial transactions and monthly statements while providing insights to hotel leadership and ownership. Supervises, coaches, and develops finance team members in a luxury hospitality environment.

Leads sales and marketing strategy across two Hilton properties, driving revenue, profitability, demand generation, pricing, business mix, digital campaigns, social media, public relations, and brand alignment. Analyzes commercial performance, develops multi-year plans, partners with regional and property leaders, and recruits and develops a high-performing team.

Serve as a strategic HR partner to global business leaders, aligning workforce planning, talent management, organizational design, performance management, and change initiatives with business goals. Analyze people data and leader feedback to recommend talent solutions, support organizational changes, manage HR processes, and create executive-ready materials for succession, workforce, and talent reviews. Collaborate with HR centers of excellence, Legal, and Finance.

Supports the Director of Human Resources in leading hotel HR operations, including recruiting, training, compensation and benefits administration, compliance, reporting, budgeting, employee relations, engagement, performance management, development, and retention. The role supervises HR activities, ensures regulatory and corporate policy compliance, manages team member relations initiatives, and helps foster an inclusive, high-performing workplace.