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Provides administrative and operational support for hotel sales, including data entry, invoicing, Salesforce tracking, recordkeeping, contracts, proposals, RFP responses, and reporting. Researches and qualifies prospective accounts, supports discovery calls and relationship-building with customers and hotel partners, and assists with departmental projects, events, meetings, and conferences.

Leads product strategy, prioritization, requirements, delivery, and lifecycle management for B2B payments products. Partners with engineering, design, internal stakeholders, external payment providers, and strategic vendors to introduce and optimize payment methods across digital and physical channels. The role drives roadmap decisions, product launches, performance measurement, customer experience improvements, and operational efficiency.

Provides administrative and operational support for hotel sales, including data entry, invoice distribution, Salesforce tracking, recordkeeping, contracts, proposals, RFP responses, reports, and client documentation. Researches and qualifies prospective accounts, supports discovery calls, collaborates with sales and hotel partners, and assists with customer engagement activities, meetings, conferences, and special projects.

Manage key hospitality accounts, execute account plans, identify growth opportunities, and improve account quality and revenue value. Collaborate cross-functionally to meet client needs, support strategic initiatives, deliver special projects, and evaluate account-based growth data. The role requires customer-facing, hospitality, and procurement or supply chain experience, Excel proficiency, and travel up to 25%.

Leads procure-to-pay finance operations, including disbursements, supplier management, service performance, escalations, SOX compliance, risk management, controls, automation, and continuous improvement. Collaborates with managed properties, internal teams, and audit partners to strengthen supplier governance, improve payment operations, reduce risk, and enhance efficiency. Manages teams and oversees operational metrics and compliance activities.

Supports hotel procurement and receiving operations by accepting and verifying deliveries against purchase orders and invoices, fulfilling departmental requisitions, maintaining stock levels, processing invoices, tracking inventory, and reporting shortages or discrepancies. The role also researches pricing, follows purchasing policies, scans documentation, and helps ensure timely payment and accurate merchandise records.

Leads enterprise data architecture initiatives by translating business requirements into scalable data designs, assessing impacts across systems and pipelines, modernizing legacy environments, and guiding AI/ML data solutions. Partners with data leaders and stakeholders, manages project plans, monitors implementation progress, and communicates risks and mitigation plans. Requires expertise in cloud and hybrid environments, data platforms, data engineering or architecture, and team or project management.

Generates and converts group sales through prospecting, lead qualification, relationship management, proposals, site visits, negotiations, and contract execution. Develops targeted sales strategies based on hotel and market trends, coordinates room, food and beverage, and meeting-space requirements, maintains booking records, and supervises, coaches, and supports sales team members.

Leads the hotel’s sales and marketing strategy across group, catering, business transient, and leisure segments. Drives revenue and profitability, develops commercial plans, optimizes pricing and business mix, analyzes performance, oversees digital marketing, social media, public relations, and brand alignment, and builds a high-performing sales and marketing team.

Performs accounting functions across accounts receivable, accounts payable, payroll, and general accounting. Researches and resolves financial inquiries and disputes, assists with monthly reporting and month-end close, supports internal controls, communicates financial results, and collaborates with finance and corporate departments. Customer service experience is required, while hotel finance experience is highly preferred.