Administer and configure Salesforce, including users, permissions, workflows, flows, reports, dashboards, data governance, and access controls. Support CRM enhancements, testing, UAT, releases, integrations, documentation, and post-release monitoring. Maintain data quality, imports, exports, deduplication, and reporting standards. Troubleshoot user issues, deliver training, and partner with commercial, sales, marketing, IT, and CRM leadership to support global CRM operations.

Coordinate logistics, delivery, and evaluation of employee training programs. Manage calendars, LMS records, A/V setup, reporting, and stakeholder communication to support onboarding, compliance, and continuous learning.

Manage territory sales of medical and laboratory equipment by building customer relationships, meeting quotas, coordinating installs/training, supporting channel partners, using Salesforce for forecasts, monitoring competition, and attending trade shows. Role includes ~25% overnight travel.