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The Senior Benefits Specialist manages employee benefits programs, supports compliance with leave laws, and manages vendor relationships while providing excellent service to employees.

The BPL Account Manager serves as the primary liaison for borrowers, managing loan processing and funding while ensuring document compliance and coordinating with related teams.

The Corporate Production Manager provides high-level support for branch employees, focusing on Encompass LOS, troubleshooting, training, and managing loan operations to ensure regulatory compliance and operational improvements.

The Senior Manager, NFST oversees the Non-Funded Support Team, managing compliance, audits, and operational processes related to mortgage disposition requests and regulations.

The CRM Coordinator is responsible for optimizing daily CRM interactions, handling marketing requests, overseeing email approvals, and educating on CRM best practices.

The Mortgage Lead Specialist contacts leads, gathers borrower information, connects clients with Loan Officers, and manages follow-up tasks in the CRM while ensuring excellent customer service.

The Collateral Specialist receives and scans closing documents, inputs collateral shipping data, and works with closing agents while ensuring document accuracy.

The Director of First Impressions serves as the primary contact for visitors, managing communications, maintaining the reception area, and supporting administrative duties like document processing and inventory management.

The Pre-Approval Specialist facilitates the loan process by assisting borrowers, managing documentation, and ensuring the best financial programs for clients.

The Post-Closing Final Documents Specialist manages post-closing for cooperative loans and CEMAs, ensuring compliance and accurate documentation processing within timelines.