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The Regulatory Counsel advises on compliance with mortgage lending laws, manages regulatory changes, and partners with teams on legal guidance and risk assessment.

The Final Documents Specialist reviews trailing loan documents for accuracy, manages a loan pipeline, follows up on pending documents, and performs data entry in the LOS system.

The Lock Desk Analyst processes rate lock requests and assists Loan Officers with inquiries, ensuring adherence to policies and enhancing processes.

The Senior Benefits Specialist manages employee benefits programs, supports compliance with leave laws, and manages vendor relationships while providing excellent service to employees.

The BPL Account Manager serves as the primary liaison for borrowers, managing loan processing and funding while ensuring document compliance and coordinating with related teams.

The Corporate Production Manager provides high-level support for branch employees, focusing on Encompass LOS, troubleshooting, training, and managing loan operations to ensure regulatory compliance and operational improvements.

The Senior Manager, NFST oversees the Non-Funded Support Team, managing compliance, audits, and operational processes related to mortgage disposition requests and regulations.

The CRM Coordinator is responsible for optimizing daily CRM interactions, handling marketing requests, overseeing email approvals, and educating on CRM best practices.

The Mortgage Lead Specialist contacts leads, gathers borrower information, connects clients with Loan Officers, and manages follow-up tasks in the CRM while ensuring excellent customer service.

The Collateral Specialist receives and scans closing documents, inputs collateral shipping data, and works with closing agents while ensuring document accuracy.