Top Tech Jobs & Startup Jobs

Monitor and evaluate customer interactions (calls, emails, chats) for quality and compliance, report findings, participate in calibration sessions, support scoring consistency, maintain program knowledge, and drive continuous improvement initiatives.

Lead global total rewards strategy and Workday compensation automation (logic-focused). Translate compensation requirements into system logic, drive compensation process improvements, design programs across pay/variable/benefits, develop communications and training, and partner with stakeholders on global projects and compliance.

Design, build, and deploy scalable backend and API-driven integrations (especially Smartsheet and SaaS platforms). Lead technical discovery with customers, define integration architectures, drive solutions from design through implementation, and collaborate across pre-sales and delivery while ensuring performance, security, and maintainability.

Handle high-volume inbound/outbound customer contacts to qualify leads, convert sales, retain customers, and maintain CRM data. Provide product knowledge, meet sales forecasts/quotas, resolve customer issues, and report to a Sales Manager.

Lead Solution Architect for Dynamics 365 Customer Engagement and Customer Insights (Journeys, optionally Data). Design, optimize and troubleshoot CIJ components, architect enterprise D365 CE integrations with Dataverse/SharePoint/Azure, build Power Apps and Power Automate solutions, deliver technical training, run customer workshops, and support performance/stability and business-aligned customizations. Requires bilingual English/Italian and Italy-based, customer-facing experience.