Top Tech Jobs & Startup Jobs

Designs and maintains automated web application test frameworks using Selenium and Java. Develops regression, smoke, end-to-end, API, database, and ETL validation tests; integrates testing into CI/CD pipelines; analyzes requirements, reports defects, and supports releases. Collaborates with development, product, business analysis, and QA teams in an Agile environment while improving test coverage, quality metrics, and release confidence.

Supports the organization’s total rewards strategy by analyzing, implementing, administering, and improving employee benefit programs. Responsibilities include managing health, retirement, executive, voluntary, and local benefit programs; analyzing benefit data and trends; creating management reports and visuals; supporting leave processes; ensuring compliance; managing testing and implementation; reviewing costs and coverage; and recommending improvements based on legislation, technology, and survey data.

Leads an onsite call-center operation serving more than 500 staff members. Responsibilities include managing managers, workforce forecasting, recruitment and retention, coaching, service and quality improvement, budget oversight, staffing, operational issue resolution, and cross-functional strategic planning. The role drives performance across productivity, training, attrition, costs, customer experience, and site metrics while developing leadership talent and ensuring service goals are achieved.

Create and maintain Swagger/OpenAPI documentation, API references, implementation guidance, process flows, and technical visuals for emerging services. Collaborate with developers, architects, product teams, and other stakeholders to translate complex systems into clear, user-focused content. Support partner enablement, customer onboarding, and technical inquiries while documenting API launches and continuously improving documentation quality, consistency, and scalability across distributed teams.

Leads strategic technology partnerships from development through commercialization and long-term growth. Responsibilities include creating joint business plans, driving co-sell and pipeline activities, supporting bids and solutioning, negotiating agreements, building partner enablement programs, managing cross-functional execution, establishing executive governance, and developing AI, cloud, data, and CCaaS offerings with partners such as Microsoft, Google, NICE, and Cognigy.

Manage and coach team leaders to meet client SLAs and financial targets. Oversee staffing, performance management, reporting, client relationships, process improvements, and cross-functional collaboration with HR, Training, Quality, WFM and Talent Acquisition.

Develop, maintain, enhance, test, and support enterprise mainframe applications using COBOL, CICS, JCL, DB2, and VSAM. Analyze requirements, troubleshoot application and database issues, resolve defects, provide production support, and participate in Agile ceremonies. Conduct code reviews, follow coding standards, collaborate with stakeholders, and mentor junior developers while delivering high-quality, low-defect solutions.

Own a portfolio of partner-led AI customer engagements, driving delivery quality, adoption, utilization, retention, and business value. Identify and recover at-risk engagements, manage escalations, hold partners accountable, lead executive reviews, and coordinate cross-functional stakeholders. Build scalable governance models, playbooks, and operating processes while using AI, LLMs, automation, and customer data to improve outcomes and operational efficiency.

Produces and distributes daily, ad hoc, trending, and summary reports. Analyzes reporting data, responds to client inquiries, consults with business leaders, develops and maintains reporting processes, and improves reports using new data sources. Coordinates with project managers, verifies electronic reports, manages production schedules, and supports reporting solutions aligned with customer business goals.

Produces daily, ad hoc, trending, and summary reports; analyzes data and reporting needs; develops and maintains reporting processes, graphs, schedules, and data sources; verifies and distributes electronic reports; consults with business leaders and project managers; and responds to client inquiries. The role requires database and SQL familiarity, reporting solution knowledge, strong communication, organization, attention to detail, and proficiency in Microsoft Office.