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Lead industrial engineering projects supporting distribution operations, automation and material handling implementations, and process improvements. Perform time studies, data analysis, activity-based costing and labor models, support WMS and system testing, design facility/layout changes, train staff, and collaborate cross-functionally and with vendors to increase operational efficiency across distribution centers.

Support and develop distribution-related systems (UI, back-end processes, reports). Resolve help desk tickets, support users, customize user exits for process changes and customer requirements. Work within development guidelines to implement and maintain ERP/WMS/TMS integrations, barcode labeling, and network/API connectivity across facilities.

Develop, implement and support SAP ERP solutions for supply chain and warehouse processes. Lead SAP implementation lifecycle, design integrations, configure MM/SD/WM/LES/PP modules, debug ABAP, support users, and drive process improvements across global teams.

Lead product strategy and execution for Relias' connected healthcare SaaS portfolio. Own market analysis, cross-portfolio roadmap, product backlog, OKRs, stakeholder and GTM alignment, customer adoption metrics, and build/mentor a product and design team.

Manage a reverse logistics team to meet/exceed SLAs, serve as client liaison, handle operational reporting, invoicing and volume forecasting, maintain internal stakeholder alignment, review SOWs, and track performance via scorecards.

Provide first-line SAP support for SCM processes (order-to-cash, procure-to-pay, inventory, warehousing). Manage incidents, write functional specifications, support implementations and upgrades, drive continuous improvements, and deliver training to users and new hires.

Oversee daily receiving operations including unloading trucks, inspecting and recording inbound material, performing WMS receipts, put-away, cycle counts, labeling, and supervising receiving personnel to maintain inventory accuracy and throughput.

Design, build, and maintain custom hardware and test systems for reverse logistics refurbishment. Create circuit layouts, wire and network control electronics, program embedded controllers, troubleshoot electrical and mechanical issues, and iterate prototypes. Support onsite warehouse operations and travel on project teams as needed.

Support distribution operations through analysis, project management, and process improvement. Perform time studies, develop flow charts, build labor and activity-based costing models, support WMS and automation implementations, assist in facility design, and collaborate cross-functionally to implement material handling and operational improvements.

Lead and develop a client support team to meet SLAs, serve as primary client liaison, drive strategic account initiatives, manage reporting/invoicing, oversee global operations, implement process improvements, and pursue growth opportunities while ensuring compliance and 5S adherence.