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Lead and execute IT application audits and advisory engagements to assess internal controls, technology and cybersecurity risks, and governance. Advise senior leaders, use data analytics and AI tools, develop audit reports, manage stakeholder relationships, and mentor audit staff to improve controls and mitigate enterprise risk.

Manage a portfolio of high-risk commercial borrowing accounts by making credit decisions, reducing loss exposure, advising stakeholders on complex credit transactions and mitigation strategies, monitoring portfolio performance, and coaching sales staff. Deepen relationships, recommend restructuring or special loan plans, and contribute to policy, strategic planning, reporting, and change initiatives to improve portfolio quality and profitability.

Manage and execute Global Third-Party Risk Management programs, provide training and documentation, support audits and regulatory readiness, investigate 2LOD challenges, and collaborate with stakeholders to ensure third-party risks are identified, assessed, mitigated, and reported within risk appetite.

Manage a portfolio of high-risk commercial borrowing accounts, making credit decisions, advising stakeholders on mitigation strategies, and reducing bank loss exposure. Perform financial and risk analysis, recommend restructuring or alternatives, coach sales staff on credit, implement policy, and support strategic initiatives to grow portfolio profitability.

Lead design, development, and lifecycle management of loyalty products. Define strategy, business cases, analytics, go-to-market, and performance metrics. Manage cross-functional teams, vendor relationships, risk, and regulatory compliance while driving customer-centric product improvements and change management across the enterprise.

Designs, builds, validates, and deploys customer contact campaigns across email, direct mail, calling, digital, mobile, IVR, and other channels. Translates business requirements into campaign logic, segmentation, suppressions, test cells, control groups, and deployment outputs. Performs quality control, data validation, compliance checks, risk management, documentation, and audit support. Partners with Marketing, Product, Analytics, Technology, Compliance, and Operations teams while improving campaign processes and supporting multiple concurrent initiatives.

Provides administrative and clerical support to executives and managers, including calendar and event coordination, travel arrangements, budgeting, expense reporting, invoice processing, communications, records management, supplies, staff scheduling, training coordination, and office planning. Analyzes information, tracks strategic initiatives and metrics, supports operational improvements, manages stakeholder relationships, and mentors junior administrative assistants while following organizational risk and compliance standards.

Provides senior-level administrative and operational support to executives and their teams. Responsibilities include calendar and inbox management, communications, invoices, expenses, travel arrangements, reporting, event coordination, office services, supplies, staffing schedules, training logistics, vendor liaison, and administrative program execution. The role also supports process improvements, change management, stakeholder relationships, budgeting, confidentiality, and issue resolution.

Analyzes commercial banking clients’ financial information, creditworthiness, repayment capacity, and risk profiles. Prepares credit summaries, recommends loan structures and credit decisions, monitors portfolio performance and compliance, and supports new, renewal, and extension lending. Builds client relationships with relationship managers, identifies revenue and cross-selling opportunities, manages data accurately, and takes corrective action to minimize risk while supporting portfolio growth and service quality.

Supports loan closings and portfolio monitoring for the dealership finance portfolio. Reviews credit documentation, structures loan parameters, manages commitments, tracks collateral and compliance documents, and ensures accurate booking and accounting. Resolves exceptions, responds to customer and stakeholder inquiries, maintains records, supports workflow improvements, and helps develop tools and training while adhering to risk management, regulatory, and operational policies.