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Manage and grow relationships with assigned partner establishments to drive retention and revenue. Meet Gross Gaming Revenue targets, perform regular on-site visits, resolve operational issues, analyze account performance, educate partners on products and compliance, collaborate with internal teams and marketing, and maintain accurate account records.

Provides comprehensive administrative support to senior executives, including calendar and travel management, meeting and event coordination, preparation of executive materials, confidential information handling, communications, action-item tracking, and follow-up. The role also supports budgets, invoices, purchase requests, special projects, and cross-functional initiatives while exercising discretion and managing competing priorities.

Leads territory revenue strategy, new-account acquisition, account growth and retention, pipeline forecasting, and sales performance across a regional field team. The role coaches Regional Managers, manages key accounts, partners cross-functionally on commercial execution, monitors market and regulatory trends, and ensures compliance with gaming regulations. Extensive regional travel is required, along with maintaining sales forecasts, CRM discipline, succession planning, and revenue performance.

Manage end-to-end technology projects spanning business systems, data, AI, and custom applications. Responsibilities include project planning, budgeting, risk and issue management, stakeholder communication, vendor coordination, testing, change management, UAT, go-live readiness, post-launch support, documentation, and governance. The role partners with business and technical teams while maintaining project records in Jira and ensuring successful implementation of systems, data, and processes.

Design, build, and deploy AI-driven solutions and RAG pipelines; lead technical design and Azure deployments; integrate AI agents with enterprise systems; ensure governance, scalability, CI/CD, and mentor junior engineers.

Manage and grow relationships with assigned partner establishments, drive GGR objectives, conduct regular on-site visits, resolve operational issues, analyze account performance, educate partners on products and compliance, coordinate internal teams, and support marketing and promotional initiatives to maximize partner success.