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Owns strategic client relationships across multi-project portfolios, leading quarterly business reviews, executive reporting, escalations, program governance, resource and capacity planning, financial oversight, risk management, and cross-functional delivery alignment. Coaches project managers and coordinators, manages scope and change orders, maintains program controls and KPIs, and ensures effective communication and delivery confidence throughout the program lifecycle.

Owns the full lifecycle of enterprise infrastructure across VMware, Cisco UCS, Dell EMC, and Cohesity environments. Assesses risks, leads upgrades and migrations, manages incidents, backups, patching, disaster recovery testing, capacity planning, documentation, and vendor relationships. Serves as the technical infrastructure authority, guides cross-functional teams, supports SOC compliance, and participates in a 24/7 on-call rotation.

Develops, configures, validates, and troubleshoots hardware-in-the-loop test automation systems for satellite hardware. The role creates automated regression suites, integrates software with hardware instrumentation, resolves timing and synchronization issues, maintains traceability and auditability, and collaborates with electrical and mechanical engineers. Requires strong Linux, scripting, containerization, networking, testing, and software integration skills, with onsite lab work in Redmond, Washington and occasional travel.

Leads complex engineering projects from design through delivery, coordinating technical disciplines, contractors, resources, schedules, budgets, and compliance. Conducts design evaluations and reviews, develops project plans and specifications, monitors performance, resolves operational issues, and provides technical support. Ensures projects meet quality, safety, scalability, regulatory, and organizational requirements while managing multiple initiatives and communicating effectively with stakeholders.

Manages small to moderately complex projects from planning through completion. Responsibilities include developing schedules and budgets, coordinating cross-functional resources, tracking risks and changes, verifying billing, communicating with stakeholders, and ensuring deliverables meet scope and timeline requirements. The role also leads project meetings, manages documentation, supports corrective actions, and identifies process improvements.

Owns revenue growth, forecasting, pipeline management, and strategic relationships across assigned enterprise customer business units. Manages opportunities from qualification through close, executes account plans, drives cross-sell and upsell activity, mitigates retention risks, and coordinates with Customer Success, PMO, Service Delivery, Sales Support, OEMs, manufacturers, and distributors. Provides customer insights and supports broader business development expansion efforts.

Supports customer quoting and order processing by validating part numbers, requirements, purchase orders, pricing, availability, and compatibility. Prepares quotes, renewal quotes, bids, and RFP responses while coordinating with customers, account managers, manufacturers, vendors, and internal operations. Handles inquiries, deal registrations, vendor programs, and complex projects within defined SLAs, budgets, and timelines. Serves as an internal customer contact and provides cross-functional sales and services support.

Designs and documents electrical systems, control panels, schematics, single-line diagrams, wiring layouts, and bills of materials for industrial and automation projects. Creates audit-ready documentation using electrical design software, ensures compliance with CE and IEC standards, evaluates equipment through testing and inspection, and supports manufacturing, commissioning, troubleshooting, and design updates. Collaborates with internal teams, customers, vendors, and auditors while independently managing technical deliverables.

Designs, models, and analyzes mechanical systems, assemblies, tooling, conveyors, guarding, mechanisms, and automation equipment. Creates 3D models, drawings, and bills of material; performs tolerance analysis, sizing, material selection, troubleshooting, and root-cause analysis. Supports fabrication, assembly, testing, installation, commissioning, and field integration while managing small to mid-sized projects, maintaining documentation, ensuring safety compliance, and mentoring engineers and technicians.

Designs, deploys, operates, and secures Denali’s enterprise Cisco network, including routing, switching, wireless, firewalls, VPNs, access control, and remote-site infrastructure. Supports customer-hosted equipment, troubleshoots complex incidents, performs root cause analysis, documents network environments, coordinates upgrades, evaluates technologies, and mentors junior staff. The role participates in on-call support and requires expert Cisco ISE, Umbrella, Firepower, wireless, and enterprise network architecture experience.