Provides client-facing technical support for electronic litigation bundles, including document organization, data imports and exports, troubleshooting, quality checks, printing, and hearing-bundle delivery. The role liaises with solicitors and barristers, manages support requests and internal communications, assists during hearings, and records work for billing. It requires strong communication, attention to detail, problem-solving, Microsoft Excel and Adobe Acrobat proficiency, and comfort working in a fast-paced legal technology environment.

Generates new business pipeline through account research, multi-channel outbound prospecting, personalized outreach, and inbound and outbound lead qualification. The role schedules discovery meetings and demos with Account Executives, maintains accurate CRM records, optimizes outreach strategies, collaborates with Sales, Marketing, and RevOps, and develops expertise in legal technology and litigation workflows.

Plans, executes, and optimizes integrated B2B digital marketing campaigns across LinkedIn, display, email, and account-based marketing channels. Manages Demandbase programs, audience targeting, creative testing, lead nurture, and campaign attribution. Collaborates with sales, marketing operations, content, design, and regional teams to generate awareness, qualified accounts, opportunities, pipeline, and revenue. Monitors performance dashboards and uses campaign data to improve ROI while coordinating multiple concurrent programs.