Design and ship clear, polished experiences for AI-powered financial products. Partner with product managers and engineers to shape features, create trustworthy agentic workflows, visualize complex financial data, maintain scalable design systems, prototype with AI tools, and refine implementations through launch. The role requires strong ownership, collaboration, curiosity, and the ability to make complex concepts intuitive.

Manage and grow an assigned SaaS customer portfolio by driving product adoption, renewals, retention, expansion, and referrals. Conduct value-based sales calls, resolve billing and contract cases, maintain Salesforce data, manage escalations, process renewal increases, execute engagement campaigns, and identify win-back opportunities. Collaborate cross-functionally on customer training, webinars, product feedback, reporting, and customer engagement strategies.