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Own a book of inbound and outbound SaaS opportunities from first contact to close. Deliver concierge onboarding and consultative sales experiences, run high-velocity and longer sales cycles, generate pipeline through personalized outbound, and surface product feedback to improve onboarding and positioning.

The Sales Development Representative will conduct outbound sales, research potential clients, manage cold outreach, and book demos to drive the growth of Instrumentl's platform.

The Account Manager will build relationships with existing nonprofit clients, drive upsell opportunities, and provide consultative support to meet their evolving needs, while championing customer feedback within the company.

Lead end-to-end design for GrantOS platform and Core product areas, driving zero-to-one solutions, defining interaction patterns and design system foundations, conducting independent user research, and partnering with product and engineering to shape product vision and coach the design team.

The Sales Development Representative will engage with potential clients, book demos, and contribute to top-of-funnel outreach while building relationships with nonprofits and universities.

The Senior Product Designer will lead design for the Manage product area, focusing on creating intuitive, data-rich workflows and interfaces for grant professionals. Responsibilities include user research, designing financial dashboards, multi-stakeholder collaboration, and integrating AI features. Requires 7+ years of product design experience, particularly in B2B SaaS and data-heavy systems, alongside strong Figma skills and exceptional communicator capabilities.

The Customer Success Manager will manage post-sale journeys for nonprofit customers by fostering relationships, driving adoption, and advocating for customer needs while ensuring satisfaction and account growth.

As a Senior Full Stack Software Engineer, you will build and improve products, create user interfaces and APIs, and collaborate with various teams to enhance the customer experience.

Build and ship production AI features (LLM agents, tool/function calling, RAG pipelines) and reliable backend services. Implement observability, tests, rollback/fallbacks, and evaluation to keep models grounded, safe, and cost-effective. Collaborate with product, design, and GTM; run experiments and raise engineering standards.

Lead outbound enterprise sales into national nonprofit accounts: map complex organizations, secure C-level meetings, manage full sales cycle, structure and negotiate bulk software licensing deals, tailor enterprise value propositions, and maintain CRM pipeline and forecasts to close and expand multi-chapter and foundation partnerships.