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Leads and coaches a team of Sales Development Representatives, driving pipeline growth, quota attainment, performance metrics, CRM hygiene, and qualified opportunity handoffs. The role includes hiring, onboarding, weekly coaching, messaging reviews, target-account strategy, and collaboration with Sales and Marketing in a hybrid environment.

Leads Customer Success Managers and Technical Account Managers to maximize SaaS customer value, adoption, consumption, and measurable outcomes. Develops customer success strategies, value realization plans, KPIs, playbooks, training, and workflows; partners with Support, Product, and Sales; gathers feedback for product improvements; and mentors teams in a hybrid Atlanta-based environment.

The Account Executive will drive enterprise sales of NICE Actimize solutions to financial services organizations. Responsibilities include achieving sales quotas, negotiating enterprise agreements, leading sales activities, developing C-level relationships, identifying customer opportunities, coordinating with sales engineers and IT users, and supporting purchasing agreements. Candidates need at least three years of software sales experience in financial services and knowledge of anti-money laundering solutions.

The Senior Revenue Accountant manages SaaS revenue accounting under ASC 606 and US GAAP, including contract reviews, journal entries, reconciliations, close activities, disclosures, SOX controls, audit support, and technical accounting documentation. The role partners with Sales, Legal, FP&A, and Order Management, maintains revenue subledger integrity, supports forecasting and system improvements, and mentors junior team members. Workday Financials and advanced revenue accounting experience are important in this hybrid public-company environment.

Lead the technical direction for scalable, cloud-native, API-first products and internal platforms. Design, build, test, deploy, monitor, and optimize distributed systems; contribute to conversational AI capabilities; improve CI/CD and engineering workflows; resolve performance issues; and provide technical leadership across architecture, coding standards, project execution, and team collaboration.

Drive enterprise sales for NiCE Cognigy’s AI platform across the U.S. market. Build pipeline, generate ARR, manage direct and partner-led sales cycles, develop account plans, coordinate RFP/RFI responses, and close complex enterprise deals. The role requires engaging senior executives, communicating deal structures and ROI, collaborating with internal teams and channel partners, and representing Cognigy at industry events.

Lead enterprise AI transformation programs with VP, Director, and C-suite stakeholders. Define transformation roadmaps, business cases, operating models, and change programs while directly scoping, designing, building, and deploying conversational AI agents. Guide cloud migration to NiCE CXone, orchestrate front- and back-office workflows, coordinate technical and business stakeholders, and translate strategic objectives into measurable outcomes across customer experience, operations, workforce augmentation, and compliance.

Manages SaaS customer contract renewals and negotiations, focusing on customer retention, revenue growth, pricing, multi-year extensions, and risk mitigation. Prepares financial reports, contracts, presentations, and renewal metrics; collaborates with account, technical, and finance teams; engages senior customer stakeholders; and uses Salesforce and Excel to track renewal performance.

Serve as AML subject-matter expert for Americas, drive AML sales strategy, grow pipeline and bookings, enable sales with value-based messaging, liaise with product and services teams, and support customers and partners.

Sell NICE Value Realization Services across the Americas by driving services-only opportunities, developing GTM and pipeline, evangelizing solutions, engaging C-level buyers, forecasting, and ensuring delivered value for renewals and expansions.