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18 Days Ago
United States
Remote
17 Employees
1-3 Years of Experience
17 Employees
1-3 Years of Experience
Cloud • Other
WordPress Support Engineers at Rocket.net provide industry-leading customer service by resolving technical issues, communicating with customers, and ensuring unparalleled customer experience. Responsibilities include providing support through various channels, troubleshooting WordPress issues, and improving product based on customer feedback. Requires 2+ years experience with WordPress, excellent communication skills, and knowledge of web hosting stacks and tools. Remote position with benefits like flexible vacation and paid education.
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