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Lead delivery of large-scale virtual assistant deployments, act as single point of accountability for clients, advise Fortune 500 customers on customer service transformation, monitor success metrics, collaborate with engineering and sales, drive expansion, and improve agent design and operational processes.

Lead PolyAI's external and internal communications by owning social strategy and execution, executive and employee advocacy, content adaptation, social listening and engagement, community and customer advocacy, reporting, and company-wide internal communications in partnership with PR, Brand, Product Marketing, and leadership.

The Sales Compensation Manager will design and manage incentive plans for the sales organization, ensuring they are competitive and aligned with company strategy, while collaborating with various departments and providing detailed reporting.

Lead product-to-market for PolyAI: own positioning, launches, competitive narrative, GTM assets, demos, and analyst relations. Build AI-first workflows and agents to automate launch and marketing deliverables, enable Sales across enterprise and product-led motions, and generate customer evidence and measurable pipeline outcomes.

As a Forward Deployed AI Engineer, you will develop and implement voice AI solutions for enterprise clients, ensuring system reliability and customer satisfaction while managing technical discussions and deployments.