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The Customer Experience Representative executes customer freight orders, promotes relationships, monitors delivery, and manages customer inquiries to ensure satisfaction.

The Customer Experience Representative executes customer freight orders, maintaining relationships and optimizing delivery times to enhance customer satisfaction and business potential.

Provide clerical and administrative support for customer freight operations: book loads, enter orders, schedule pickups/deliveries, trace and monitor freight in transit, handle customer inquiries, and maintain records and documentation.

Prospect and generate new business with high-transportation-spend customers through cold calling, networking, and on-site meetings. Own assigned accounts, define opportunity strategy, develop proposals, negotiate contracts, coordinate internal teams for implementation, monitor account health and KPIs, and drive revenue growth.

The Capacity Procurement Representative negotiates rates, manages freight, and ensures timely delivery using the Carrier360 platform while maintaining relationships with carriers.

The Manager Trainee position involves learning to manage supply chain operations, ensuring compliance with DOT regulations, and developing customer and driver relationships to optimize fleet performance.

This role involves managing small driver counts, ensuring compliance, training drivers, and optimizing fleet operations. Responsibilities include handling administrative duties, customer relations, and problem-solving in logistics.

Trainee learns to manage small driver rosters and non-traditional shifts, ensuring safe, timely freight movement. Responsibilities include route assignment, DOT compliance, driver and carrier relationship management, inventory and yard oversight, payroll and reporting, customer service, and supporting fleet operations and safety initiatives.

Trainee learns to manage a small driver pool and non-traditional shifts, ensure DOT compliance, assign and route loads, monitor freight movement, manage yard and maintenance, perform administrative duties (payroll, P&L, reporting), train and support drivers, interact with customers and carriers, and promote a safety culture.

Trainee role learning to manage driver operations, assign and monitor loads, ensure DOT compliance and safety, handle payroll and basic financial/administrative duties, support fleet/yard maintenance, build driver and carrier relationships, and provide customer service while working varied shifts including nights and weekends.