Support client-facing projects and stakeholder relationships by applying project management best practices. Maintain project documentation, coordinate onboarding/close-out, capture meeting notes, manage timelines, and support on-site activations. Ensure high-quality client communications, problem-solve risks, track utilization, and uphold operational excellence and professionalism.

The Head of Client Success oversees client relationships and ensures business growth by leading a team, enhancing client experiences, and managing financial performance.