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Serve as escalation point for advanced IT issues across endpoint, identity, cloud, OS, and network environments. Administer Intune and Jamf, manage Okta and Google Workspace, support AWS/GCP/Azure, troubleshoot Windows/macOS/Linux, and collaborate with cross-functional teams to maintain secure, reliable infrastructure. Document procedures, support projects and migrations, and participate in on-call rotation.

As a Claims Representative, you will handle all aspects of insurance claims, provide customer service, maintain documentation, and liaise with insurance companies while ensuring compliance with company policies.

Design, build, and maintain a scalable data and AI platform; collaborate with product, design, and data teams to take features from concept to production; shape technical direction; mentor engineers; ensure observability, CI/CD, and production-grade SaaS reliability.

Manage inbound customer inquiries, follow up leads and dormant accounts, coordinate equipment availability and deliveries, support billing/collections, maintain CRM records, and meet sales quotas while building customer relationships.

Lead and grow a regional sales organization for Advanced Solutions: recruit, train, and manage district sales managers; drive multi-location sales performance; monitor metrics (fleet utilization, new accounts, rates, receivables); support on-site projects and customer needs; set goals, enforce safety/compliance, and travel frequently to expand revenue and operational effectiveness.

Provide strategic administrative and project support to National Account Managers: coordinate internal resources, manage quoting/ordering/billing metrics, troubleshoot operational issues, prepare customer agreements, handle logistics (scheduling, travel, expenses), and communicate across branches and teams. Support account growth by resolving operational challenges and enabling account managers to focus on client relationships.

Lead month-end close, prepare journal entries and account reconciliations, analyze large datasets using pivot tables and macros, support audits, develop accounting policies, and improve accounting processes while advising store bookkeepers and cross-functional teams.

Oversee and deliver regional pump, power, and HVAC installation projects: manage scope, budgets, timelines, train and mentor staff, develop training programs, ensure compliance and safety, support technical sales, and travel frequently to sites.

Manage multiple industrial temporary structure projects from award through completion: plan, schedule, coordinate field crews/subcontractors, monitor budgets and safety compliance, conduct site visits and inspections, communicate with customers and leadership, and drive continuous improvement to ensure on-time, safe, and profitable installations.

Support sales growth by qualifying leads, prospecting accounts, and building customer relationships for equipment rentals. Generate quotes, process rental agreements, coordinate deliveries/pickups with operations, and use CRM to track activity. Work onsite with sales and service teams to resolve issues, attend industry events, and train toward a Territory Account Manager role.