Top Tech Jobs & Startup Jobs

Own and support the My Account digital product roadmap, discovery, backlog, and lifecycle management. Partner with operations, customer experience, marketing, partners, engineering, and global product teams to improve self-service customer journeys. Use customer feedback, KPIs, and experimentation to prioritize work, define measurable outcomes, guide solution design, manage risks, and deliver scalable experiences that improve engagement, retention, satisfaction, and support efficiency.

Own and support the My Account digital product roadmap, backlog, discovery, and lifecycle management. Partner with operations, customer experience, marketing, partner management, engineering, and global product teams to improve self-service customer journeys. Use KPIs, customer feedback, and experimentation to prioritize initiatives, define outcomes, manage risks, and deliver scalable experiences that increase engagement, retention, satisfaction, and efficiency.

Lead forecasting methodology and analytical strategy for warranty claims across product categories. Build predictive and financial models, translate operational data into actionable plans, partner with Finance and cross-functional leaders, produce executive reporting, improve reporting processes, and develop team capabilities through coaching and succession planning.

Lead strategy, vision, roadmap, and delivery for media-driven claim experiences and enterprise trust & safety. Own product lifecycle end-to-end, align cross-functional stakeholders, drive discovery and data-informed decisions, enable engineering delivery, and measure business outcomes.

Drive channel performance visibility and partner outcomes via analytics. Monitor SLAs and KPIs, identify root causes, develop action plans, implement process improvements, and influence cross-functional and partner behavior. Build measurement frameworks, report insights using BI tools, track execution, and coach peers to improve customer experience and operational efficiency.

Lead supplier partnership strategy and performance by applying advanced analytics, developing scorecards, managing RFP/RFQ and negotiations, overseeing supplier relationships, mentoring juniors, and driving cross-functional initiatives to improve cost, resiliency, and customer outcomes.

Provide pragmatic, business-focused legal counsel across commercial contracts, product development, employment, privacy, litigation, and corporate governance. Lead legal projects, manage outside counsel, build scalable processes, and supervise other attorneys while partnering cross-functionally to reduce friction and ensure regulatory compliance for a growing global business.

Lead a small-to-medium engineering team as a hands-on manager and player-coach. Drive architecture, CI/CD, TDD, paired programming, production ownership, technical direction, and collaboration with product stakeholders to deliver customer-facing microservices and meet performance and customer metrics.

Hands-on engineering manager leading small-to-medium teams to build and run customer-facing microservice applications. Drives architecture, CI/CD, paired programming, TDD, production ownership, mentoring, and cross-functional collaboration with product and stakeholders.

Lead product strategy and delivery for customer-facing voice channels (conversational AI, IVR, contact center). Drive discovery, define roadmap and backlog, collaborate with vendors and engineering partners, measure outcomes, and improve agent and customer experiences.