Top Tech Jobs & Startup Jobs

Conduct mixed-methods UX research, primarily usability and quality-validation testing, across the full study lifecycle. Recruit participants, scope studies, analyze results, communicate findings, and recommend improvements. Coach product designers and managers, build scalable research templates and workflows, maintain the research library and tool stack, manage participant panels and study logistics, and coordinate vendor procurement. Over time, assume ownership of research direction for product areas while supporting research operations and stakeholder enablement.

Conduct end-to-end UX research supporting product growth, including usability tests, surveys, interviews, experiments, and longitudinal studies. Analyze behavioral and quantitative data, identify adoption friction, define personas, and communicate actionable findings to Growth Product Managers and Designers. Partner with experimentation programs across acquisition, onboarding, activation, pricing, packaging, and billing while developing increasing ownership of the growth research agenda.

Designs and implements security controls across cloud platforms, operating systems, Kubernetes, networks, and CI/CD. Audits infrastructure for weaknesses, develops security and privacy improvements, performs threat modeling, and drives remediation. The role includes software development, infrastructure security, incident containment, and technical security analysis while collaborating with engineering teams in a distributed startup environment.

Provide Tier 1 technical support by resolving configuration and networking issues, managing a high-volume ticket queue, meeting response and resolution targets, maintaining strong customer satisfaction, troubleshooting across operating systems, and partnering with Customer Experience, Product, and Engineering teams to improve user outcomes.

Own brand design projects from concept through delivery across web, campaigns, events, social media, presentations, product marketing, and internal communications. Apply and evolve the visual identity, create reusable templates and design systems, collaborate cross-functionally, present concepts, incorporate feedback, and manage multiple projects while delivering polished, production-ready work.

Provide Tier 2 technical support and escalations for Tailscale customers: troubleshoot complex networking and SSO issues, manage ticket SLAs, mentor Tier 1, collaborate with Product/Eng, and contribute to documentation and recurring friction elimination.

Own end-to-end internal events and remote/hybrid employee experiences: company offsites, team offsites, virtual events, coworking/space relationships, rewards and recognition, vendor and budget management, logistics, feedback, and incremental improvements to keep a distributed team connected.

Build and ship internal AI enablement tools, workflows, and guardrails to help engineers use coding agents and LLMs safely and productively. Evaluate models and agents, partner with engineering teams, measure adoption and impact, and provide documentation, training, and hands-on support to increase engineering velocity and quality.

Serve as a technical, customer-facing engineer for strategic enterprise customers: lead onboarding, provide hands-on configuration and troubleshooting, run QBRs, drive adoption and expansion, relay customer feedback to product/engineering, and produce technical documentation to enable self-service and long-term success.

Create technical, growth-focused educational content (tutorials, implementation guides, demos, comparisons) that drives discoverability and product adoption. Work with product, engineering, and marketing to build hands-on examples, optimize content for search and AI discovery, refresh existing assets, and measure impact against quarterly growth metrics.