Top Tech Jobs & Startup Jobs

Qualifies inbound and outbound leads, schedules demos and discovery calls, prospects creatively, manages opportunities across multiple outreach channels, and meets sales KPIs. The role requires high-volume prospecting, product learning, objection handling, relationship building, and collaboration with Account Executives and sales leadership.

Owns GTM finance for Sales and Marketing, including CRO OpEx budgeting, variance analysis, forecasting, revenue modeling, and headcount planning. The role analyzes CAC, LTV, payback, pipeline, and territory ROI; leads monthly and quarterly forecast operations; prepares executive and board financial packages; and improves scalable reporting processes. It partners closely with CRO and VP-level stakeholders to guide investment and revenue decisions.

Lead CX data intelligence initiatives using SQL, dashboards, analytical models, and AI/LLM techniques. Analyze customer journeys, operational metrics, churn risks, and retention indicators; develop insight agents and self-service reporting; define CX health metrics; and translate findings into strategic recommendations, process improvements, and experiments. Partner with operations, support, product, data, and engineering teams while maintaining data quality, governance, and documentation.

Build and scale agentic AI systems that automate customer experience workflows across Slack and Salesforce. Analyze transcripts, detect SLA risks and escalations, provide self-service operational insights, and develop AI memory architecture. Partner with data, QA, workforce management, and customer advocacy teams to ensure system accuracy, reliability, trustworthy outputs, and measurable operational impact. Productize internal tools and design human escalation patterns for scalable deployment.

Lead technical direction for high-impact machine learning initiatives, from research and experimentation through production deployment. Build and fine-tune LLMs, document understanding systems, model-serving infrastructure, evaluation frameworks, and data feedback loops. Establish standards for model quality, calibration, reproducibility, and responsible deployment while mentoring ML engineers and influencing organizational roadmaps. The role requires hands-on software and ML engineering expertise, production-scale model development, and strong statistical judgment.

Build and support scalable payment systems using Java, Spring Boot, AWS, microservices, APIs, messaging, and event-driven architectures. Integrate third-party payment providers, troubleshoot production issues, automate deployment and infrastructure management, and contribute to reliable, secure, scalable payment platforms. Collaborate with product and business teams to develop payment capabilities and leverage generative AI and LLMs to improve software engineering workflows.

Owns go-to-market strategy for BILL’s partner integrations, APIs, developer ecosystem, and embedded-finance offerings. Responsibilities include audience research, product positioning, competitive analysis, roadmap influence, launches, developer marketing, pricing and packaging input, sales enablement, win/loss analysis, and partner-channel collaboration. The role drives commercial outcomes across developer, technical buyer, finance buyer, and partner audiences.