Top Tech Jobs & Startup Jobs

Own end-to-end onboarding, adoption, support, retention, and expansion for enterprise supplier accounts. Configure integrations, guide customers through payment and reporting features, resolve technical and operational issues, monitor account health, identify churn risks, and close upsell opportunities. Maintain account records in Salesforce and Gainsight while contributing to scalable playbooks and process improvements.

Manage a shared portfolio of SMB customers in a quota-carrying post-sales role. Drive retention, renewals, expansion, product adoption, and customer health through data-driven outreach, success planning, training webinars, and consultative conversations with finance stakeholders. Monitor usage metrics, identify risks and opportunities, document customer activity, and collaborate with Sales, Support, Product, and Operations. The role requires strong communication, organization, financial literacy, and familiarity with accounting systems.

Leads BILL’s AI and platform product partnership strategy, managing relationships with frontier AI companies and software vendors. Sources and structures deals, negotiates agreements, drives integrations and connector approvals, develops go-to-market and monetization plans, and coordinates execution across product, engineering, sales, marketing, finance, and executive leadership. Builds partnership roadmaps, evaluates opportunities, models deal economics, and creates scalable processes for a growing ecosystem.

Leads customer marketing programs for accountant firms and SMB/MM customers, including product launches, webinars, customer education, virtual and in-person events, communications, and community engagement. Partners cross-functionally with Product Marketing, Product, Analytics, Sales, Events, and other teams to drive adoption, retention, cross-sell, and customer growth. Owns audience strategy, promotion, measurement, stakeholder alignment, and customer-focused execution.

The Growth Account Executive sources and closes new mid-market business through a full sales cycle. Responsibilities include outbound prospecting, self-generating pipeline, exceeding sales goals, maintaining prospect relationships, and presenting BILL’s corporate card, expense management, and spend control solutions. The role requires SaaS and B2B sales experience, strong communication and objection-handling skills, proficiency with sales tools, and consistent quota achievement.

Manage a high-volume Scaled Customer Success team of up to eleven CSMs, owning performance, coaching, retention, expansion, escalations, reporting, and customer-success motion coverage. Lead new-hire ramp, oversee strategic projects, manage churn-risk escalations, and coordinate with sales, support, product, finance, and managed customer success teams across thousands of accounts.

Leads BILL’s multidisciplinary design organization and owns the company’s visual brand across campaigns, web, video, events, product marketing, and templates. Establishes creative vision, brand systems, AI-enabled workflows, video production capabilities, team processes, budgets, and agency partnerships. The role hires and develops designers, presents creative to senior leaders, manages capacity and prioritization, and partners with marketing, web, and product design teams to deliver distinctive, high-quality work at scale.

Leads the people strategy for BILL’s Technology organization, partnering with the CTO and executive leaders on workforce planning, organizational design, talent management, employee relations, retention, change management, and inclusion. Manages a team of People Business Partners, supports engineering talent programs, improves HR operations using Workday and analytics, and coaches leaders through complex people decisions.

Partners with engineering leaders to drive workforce planning, organizational design, talent management, employee relations, performance processes, retention, engagement, and change initiatives. Coaches managers, supports technical hiring and compensation decisions, improves HR processes using Workday and analytics, and promotes inclusive, compliant people practices across technology teams.

Supports risk portfolio programs through strategic project planning, data analysis, dashboard development, process automation, vendor and ROI management, governance, and audit documentation. The role partners with risk analysts, data scientists, Product Management, Engineering, and other stakeholders to identify risk indicators, design controls, improve workflows with AI tools, and communicate actionable insights across credit, fraud, and reputational risk initiatives.