Top Tech Jobs & Startup Jobs

Manage the customer journey for an assigned portfolio, driving adoption, business outcomes, renewals, and expansion. Develop success plans, lead executive and quarterly business reviews, manage escalations, communicate product updates, and build relationships from practitioners to C-suite stakeholders. Partner with Customer Success Engineers, Account Executives, and internal teams while contributing to success playbooks and best practices. The role requires cloud security and SaaS experience, customer success expertise, and familiarity with major cloud platforms and sales tools.

Partners with sales executives to provide technical pre-sales support, lead proof-of-concept processes, deliver customer presentations, architect cloud security solutions, and help close opportunities. Maintains product expertise, supports events and technical working sessions, updates CRM records, collaborates with sales and engineering, and contributes to revenue targets. Requires extensive sales engineering and cloud security experience, strong presentation skills, and familiarity with major cloud platforms and security solutions.

Own and operate Orca’s FedRAMP environments across AWS, Azure, and GCP. Build infrastructure with Terraform, Kubernetes, Helm, and CI/CD; automate compliance validation, drift detection, evidence collection, and inventory management. Lead continuous monitoring, authorization artifacts, OSCAL transition, 3PAO assessments, and federal customer security engagements. Serve as the senior technical authority, maintain production health and incident response, and eventually build a U.S.-based infrastructure team while remaining hands-on.

Prospect and engage potential customers through cold calling, email, and social selling. Generate and qualify leads, research prospect needs, develop the sales pipeline, build relationships with decision-makers, track prospecting metrics, and stay current on cloud security products, industry trends, and sales techniques. The role requires strong communication, motivation, resilience, curiosity, and willingness to learn in a fast-paced environment.

Plan, develop, monitor, and optimize cloud infrastructure with FedRAMP compliance. Build CI/CD pipelines, self-healing systems, R&D environments, and observability. Operate GovCloud/FedRAMP authorized systems, respond to incidents, and use IaC, container orchestration, monitoring, and scripting to ensure secure, reliable operations.