Coordinates international ocean import shipments from origin to final destination. Reviews documentation, monitors customs clearance, arranges cargo delivery and inland transportation, maintains shipment records, processes billing, resolves issues, and communicates with clients, agents, carriers, customs brokers, and transportation providers. Requires strong organization, customer service, communication, problem-solving, and deadline-management skills, plus familiarity with ocean import procedures and CargoWise.

Files and tracks customs claims with U.S. Customs and Border Protection on behalf of importers, including post-summary corrections, protests, and information requests. The role ensures claims are properly actioned, maintains accurate records, and supports assigned post-entry services. Candidates should be detail-oriented, organized, communicative, and able to work independently or collaboratively under pressure.

This is a general application for candidates who do not see a specific position that matches their qualifications.