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Manages the transition of new products from engineering to production, including prototype builds, pilot validation, production ramp-up, and contract manufacturing transfers. Develops project plans, tracks progress, manages risks, leads cross-functional teams, coordinates supply and demand planning, conducts launch readiness reviews, and supports PMO process improvements. The role requires collaboration with manufacturing, engineering, supply chain, planning, and external partners.

Leads manufacturing PMO and New Product Introduction projects from engineering through production. Develops integrated project plans, manages prototype builds, supplier readiness, procurement, risks, resources, schedules, and production launches. Coordinates cross-functional teams, contract manufacturers, product transfers, launch readiness reviews, and demand changes while communicating progress to executive stakeholders.

Leads mechanical design for Crestron audio/video hardware platforms, including electronic enclosures, brackets, assemblies, thermal solutions, and mounting systems. Creates CAD models, drawings, specifications, tolerance analyses, and BOMs. Performs thermal, structural, vibration, and reliability analyses; supports prototyping, validation, regulatory testing, and product introduction. Collaborates with hardware, electrical, firmware, manufacturing, quality, and product management teams. This is a hybrid role requiring three days onsite in Rockleigh, New Jersey.

Provides advanced technical support for Crestron platforms and video conferencing solutions through phone, email, and chat. Troubleshoots hardware, firmware, software, networking, logs, and deployment environments; reviews documentation; creates RMAs; develops knowledgebase content and tools; and supports customer issue escalation. Requires strong technical communication, system diagnostics, Crestron programming familiarity, and the ability to interpret schematics and system data.

Develop and maintain demand forecasts using statistical models, historical sales data, market trends, and business intelligence. Collaborate with Sales, Marketing, Finance, Product Management, Supply Chain, Procurement, and Operations to align demand plans and inventory strategies. Participate in S&OP meetings, monitor forecast accuracy, improve planning processes, enhance data quality, and report on inventory levels and demand variability.

Maintain and support Creo Parametric and Windchill PLM environments, including CAD standards, libraries, product structures, BOM alignment, lifecycle processes, and engineering change management. Configure and test PLM systems, improve data models, support scripting or Java enhancements, and ensure accurate product data releases. Train users, provide documentation, and collaborate with Engineering, Production, Supply Chain, Component Engineering, PLM, and IT teams.

Deploys, manages, automates, monitors, secures, and optimizes Microsoft Azure infrastructure across compute, storage, networking, and identity services. Supports production cloud environments, application deployments, incident response, cost optimization, governance, and documentation. Uses scripting and Infrastructure as Code to improve operational efficiency and reliability, collaborates with infrastructure, DevOps, and application teams, and evaluates emerging AI-enabled Azure capabilities.

Lead information security compliance initiatives across IoT products and cloud platforms. Conduct security assessments, audits, risk assessments, and remediation tracking; manage compliance with NIST, ISO 27001, FedRAMP, GDPR, and EU CRA frameworks; develop policies and procedures; evaluate control automation tools; monitor compliance metrics; coordinate internal, external, vendor, and third-party risk assessments; and guide continuous improvement with security, IT, legal, audit, and platform teams.

Develop and maintain embedded firmware for lighting and environmental control products, including thermostats, keypads, shades, and controllers. Responsibilities include reviewing requirements, firmware design and debugging, hardware integration, board bring-up, design verification testing, real-time troubleshooting, documentation, and product support. The role requires collaboration with hardware and software engineers and at least three years of embedded firmware development experience.

Processes and validates specialized customer orders in SAP from order entry through invoicing. Supports global pricing initiatives through reports, transactions, and communications. Collaborates with Sales, Customer Support, Client Relations, Finance, and leadership to ensure accurate, timely fulfillment. Makes independent decisions, maintains high accuracy, and manages competing priorities.