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Provides legal support to the US property and casualty insurance business, including policy and endorsement drafting, regulatory filings, product strategy, commercial agreements, consumer complaints, market conduct matters, and regulator inquiries. Advises business units on insurance regulatory requirements and collaborates with claims, underwriting, operations, compliance, and legal teams.

Leads quality engineering strategy and execution by designing scalable Playwright and Cucumber automation frameworks, integrating testing into CI/CD pipelines, and promoting continuous testing across software development teams. Establishes quality standards, metrics, governance, and test observability practices while supporting API, performance, security, and integration testing. Partners with engineering, product, architecture, and security teams, guides scrum teams, and enables best practices in TypeScript, automation, and AI-driven testing.

Designs, develops, and maintains automated UI, API, integration, and regression tests using Java, Playwright, and Cucumber. Provides in-sprint testing support, validates acceptance criteria, performs risk-based testing, triages defects, and promotes shift-left automation. Partners with developers and product owners to improve testability, release quality, and automation coverage. Supports performance, security, and observability testing while contributing to CI/CD integration, quality metrics, testing standards, and continuous improvement.

Supports claims operations through claim payment processing, workflow assistance, instructor-led and virtual training, onboarding coordination, learning content management, training logistics, reporting, and operational change enablement. The role maintains claims learning resources, develops job aids and e-learning materials, supports technology adoption, and partners with claims leadership, quality assurance, compliance, and subject matter experts to improve process execution and employee effectiveness.

Leads the strategy, design, delivery, and governance of technical claims training and professional development across the US Claims organization. Develops coverage-analysis, complex file management, litigation, reserving, negotiation, and resolution training for Claims Professionals and Leaders. Owns onboarding frameworks, technical curricula, facilitator models, training calendars, and development programs while partnering with Legal, Compliance, Quality Assurance, counsel, and subject matter experts.

Conduct risk-based internal audits across Hiscox’s US business and other Group functions, supporting audit planning, scoping, testing, reporting, stakeholder communication, recommendations, and follow-up actions. The role requires independent judgment, strong relationship-building, clear written and verbal communication, and the ability to deliver difficult messages to senior stakeholders. The auditor will also contribute to audit strategy, regulatory awareness, special reviews, and development of the US internal audit function.

Handles high-severity professional liability and specialty claims from inception through resolution. Responsibilities include complex coverage analysis, litigation management, investigation, negotiation, alternative dispute resolution, fraud identification, regulatory documentation, and collaboration with legal, underwriting, brokers, and external experts. Serves as a subject matter expert, mentors claims professionals, conducts training, and identifies emerging exposures and claims trends.

Leads accounting, financial reporting, treasury, controls, regulatory compliance, and financial risk management for Hiscox USA. Oversees a finance team, ensures IFRS and STAT reporting accuracy, manages liquidity and banking activities, supports capital, tax, reinsurance, investment, and reserve decisions, and partners with auditors, regulators, senior leadership, and the Board. Drives accounting transformation, process improvements, financial integration, and strategic initiatives, including M&A.

Leads data and analytics engineering across cross-functional teams, translating business needs into technical solutions, managing data models and context layers, and ensuring data quality, governance, and accessibility. Establishes innovation environments, develops training and cross-skilling programs, mentors data professionals, supports self-service analytics and AI capabilities, and drives continuous improvement, technical reviews, and strategic data initiatives.

The Accounts Receivable Analyst processes receivables requests, applies customer and broker payments, researches discrepancies, manages unapplied cash and account variances, supports collections, and maintains accurate operational records. The role prepares month-end and audit documentation, responds to inquiries, tracks aging items, escalates complex issues, and identifies process improvements. It requires strong AR knowledge, Excel proficiency, attention to detail, and effective communication. The position is hybrid, requiring two office days weekly in Atlanta.