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Responsible for managing a team of IT analysts integrating EDI/API Solutions for B2B transactions. Oversee requirements gathering, testing, training, and communication with external partners and internal stakeholders. Develop staffing plans, set performance goals, and supervise project execution. Provide IT strategy support for North American initiatives.

The Platform Specialist at Ingram Micro is responsible for handling platform inquiries, maintaining data integrity, optimizing business processes, and supporting team members' requests. This role involves generating data quality reports and metrics while ensuring compliance with service level agreements. The position requires problem-solving skills and the ability to work independently within established procedures.

The Platform Support Specialist is responsible for managing platform inquiries, ensuring data integrity, and optimizing business processes. This role requires strong communication skills and the ability to analyze data to provide insights. The specialist works closely with Account Managers to support platform adoption and perform order entry duties, while meeting service level agreements.