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Lead client relationships and coordinate eDiscovery project delivery, ensuring quality, timely execution, forecasting, communication, issue escalation, and maintenance of project status and financials.

Manage eDiscovery and cyber incident response projects: serve as client lead, coordinate data transfer, design workflows for data identification and reduction, perform data mining and reporting, and close cases while consulting on advanced eDiscovery tools and methodologies.

The Account Director leads sales of eDiscovery services, managing client relationships, identifying upsell opportunities, and achieving revenue targets in the Northeast region.

Own and execute partner alliance initiatives with Legal AI vendors. Manage co-selling, pipeline tracking, QBRs, KPI reporting, partner portals, and cross-team workflows to drive revenue and operational excellence.

Manage and oversee cybersecurity reviews, vulnerability assessments, data privacy, and SIEM processes. Collaborate with IT/security teams, provide technical support, analyze security data, document protocols, ensure governance compliance, and coach security staff to improve security posture and operational performance.

Lead QA activities and projects, design and execute test plans and automation, identify and resolve defects, collaborate with development teams, report testing progress, mitigate risks, and foster a productive QA team environment.

Lead consultative sales for Legal Transformation Services, building C-level relationships, driving LTS revenue and cross-sell to broader legal solutions, liaising between clients and delivery teams, evangelizing offerings at industry events, and ensuring successful solution delivery and account growth.

Manage end-to-end law firm engagement contracting: review, redline, negotiate, finalize engagement letters and outside counsel agreements; serve as primary negotiation contact; use CLM tools to manage workflows; develop playbooks, templates, and governance; support onboarding, rate negotiation, vendor governance, conflicts review, and process improvement.

The role involves developing cloud-native applications and AI features for data governance using Azure and Microsoft 365, focusing on security and compliance in regulated environments.

The Principal Consultant provides expert solutions to ensure client satisfaction, coordinates project timelines and budgets, fosters collaboration, and monitors consulting progress while providing updates to management.