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Leads enterprise sales strategy and revenue growth for Epiq’s AI-powered eDiscovery, legal technology, compliance, and data intelligence solutions. Builds pipelines, manages complex consultative sales cycles, develops executive relationships, expands strategic accounts, and positions responsible AI adoption. Partners with product, operations, legal, security, marketing, and executive teams on solution development, pricing, contracts, implementation transitions, and market expansion across corporations, law firms, government, and regulated industries.

Leads enterprise sales strategy and revenue growth for AI-powered eDiscovery, legal technology, compliance, analytics, and data intelligence solutions. Builds pipelines, manages complex consultative sales cycles, develops executive client relationships, expands strategic accounts, and positions responsible AI adoption. Partners with product, operations, legal, security, marketing, and executive teams on solution development, pricing, contracts, implementation, and market expansion across corporations, law firms, government, and regulated industries.

Leads client implementations, contract changes, and internal projects from planning through completion. Responsibilities include project management, client relationship management, training, consulting, data migration planning, workflow customization, documentation, and cross-functional collaboration. The role manages multiple concurrent initiatives, learns proprietary technologies, consults with customers, and owns project outcomes. Travel of approximately 5–10% may be required.

Manage a portfolio of customers to drive onboarding, adoption, training, feature rollout, and renewals for Epiq's AI-enabled legal SaaS platforms. Serve as primary customer contact, identify expansion opportunities, communicate product updates, and partner with Sales, Product, and Operations to improve workflows and product experience.

Performs quality control and assurance for cybersecurity reviews, ensuring compliance with legal, governance, privacy, and information security standards. Responds to incidents, mitigates risks, protects sensitive data, supports security-related issues, and implements SIEM processes. Analyzes security data and trends while collaborating with IT and security teams to strengthen controls and protocols.

Leads multiple client implementations, contract changes, and internal projects from planning through completion. Responsibilities include training clients, consulting, data migration planning and execution, workflow and process customization, client relationship management, documentation, and project management. The role requires cross-functional collaboration, independent technology learning, and accountability for project outcomes in a fast-paced environment, with potential travel of 5–10%.

Supports accurate and timely payroll processing and administration, ensures compliance with payroll taxes and regulations, responds to employee payroll inquiries, maintains payroll records, collaborates with Finance and HR, assists with payroll software implementation and maintenance, and supports payroll reporting and analysis.

Leads enterprise sales strategy and revenue growth for Epiq’s AI-powered eDiscovery, legal technology, compliance, analytics, and information governance solutions. Develops pipelines, manages complex consultative sales cycles, expands strategic accounts, and engages executive stakeholders across corporations, law firms, government, and regulated industries. Acts as an AI and legal technology subject matter expert, supports responsible AI adoption, partners cross-functionally on solution development and delivery, and represents Epiq through market development, thought leadership, and strategic partnerships.

Leads enterprise sales strategy and revenue growth for Epiq’s AI-powered eDiscovery, legal technology, and data intelligence solutions. Builds pipelines, manages complex consultative sales cycles, develops executive client relationships, expands strategic accounts, and positions responsible AI adoption across legal, compliance, and regulated markets. Partners cross-functionally on solution development, pricing, negotiations, marketing, and implementation while serving as a market ambassador for Epiq’s AI strategy.

Provides first- and second-level technical support for internal and external clients using proprietary and third-party applications. Handles phone and email inquiries, logs and diagnoses incidents, resolves or escalates issues, documents solutions, communicates status, and collaborates with internal teams. Requires customer-facing technology support experience, technical education or equivalent experience, software and hardware diagnostics skills, strong documentation and communication abilities, and flexibility for occasional nonstandard hours.