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The Site Manager is responsible for overseeing daily operations, ensuring exceptional client service, and supervising all employees at the site. Duties include client liaison, staff development, efficiency improvement, and reporting. Qualifications include a high school diploma or equivalent, management experience, detail orientation, and proficiency in Microsoft products.

The Associate Project Manager serves as the primary internal process monitor for Mass Tort projects and assists Project Managers in tracking and expediting processes performed by other departments. Responsibilities include client engagement, project reporting, troubleshooting client issues, and maintaining project records. Required qualifications include 5+ years of professional experience, high attention to detail, ability to manage multiple projects, strong analytical skills, and excellent communication skills.

The Implementation Specialist is responsible for leading new client implementations, client contract changes, and internal or special projects. This role requires project management, remote training, information technology, and legal services experience. The Specialist collaborates with internal teams, manages project outcomes, and ensures client satisfaction.