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The Sales Operations Analyst is responsible for managing CRM systems, analyzing sales performance metrics, and improving sales strategies through reporting and training materials.

The Director of Account Management leads a commercial team focused on customer retention, growth, and service excellence across mid-market and enterprise accounts, ensuring operational alignment and strategic partnerships.

The Sales Support Specialist manages customer jobs from order approval to finished product, providing customer service and coordinating production schedules and communication.

The Quality Control Manager oversees the development and management of quality systems, ensuring compliance and continuous improvement in production standards. They supervise QA staff, manage audits, and address quality issues while maintaining customer satisfaction and regulatory compliance.

The Sales Support Specialist manages customer jobs from order approval to completion, ensuring effective communication and coordination across teams to meet project timelines and customer expectations.

The Regional Sales Executive is responsible for acquiring new customers within the assigned territory, managing the full sales cycle, and building relationships to increase ePac's market presence, with a focus on local in-person connections and achieving sales targets.