Leads Field Operations and Service Delivery teams, overseeing customer pickups, deployment projects, logistics coordination, asset recovery, and customer reporting. Supervises Project Managers, Logistics Coordinators, and Recovery Specialists while managing resources, schedules, vendors, ERP and Salesforce data, inventory discrepancies, and operational performance. Develops scalable processes, improves routing and cost efficiency, coordinates cross-functional teams, and ensures projects are completed accurately, efficiently, and on time.