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Manage customer credit accounts by reviewing credit applications, collecting past-due invoices, posting payments, granting credit, maintaining CRM notes, communicating with customers about payment terms, and escalating delinquent accounts to legal as needed.

Serve as the sales team's voice in Enablement: gather sales user requirements, define dashboard KPIs and business logic, beta-test tools, track usage and performance, and recommend solutions to improve win rates and sales efficiency while partnering with IT, Marketing, and Operations.